14
Years of Experience
783
Satisfied Clients
7
Serving 7 Countries
Our services streamline routine tasks for your office staff, boosting productivity and driving profit growth.
Asterisk: A top-tier solution for computer telephony. This PBX, trusted by hundreds of thousands globally, supports numerous modern information transfer protocols.
CloudPBX: A premium solution for rapid and easy telephony system installation in any office with an internet connection.
Odoo: A versatile CRM system from Belgium's Odoo S, designed to manage server-side databases efficiently.
VoIP Trunks: A virtual channel that connects the client's IP PBX with the operator's IP equipment using IP telephony technology.
Autodialer: An automatic dialer built to handle high volumes of customer orders and make systematic calls.
Perfect for solo employees or large call centers.
This unique service offers a flexible telephony system for your company. Sign up on our website, choose a tariff plan, and enjoy high-quality telephony services.
We provide a custom PBX based on Asterisk for each cloud service client, with the option to transfer the PBX to your server (on-demand).
Low prices for international calls (IVR)
Support for multichannel numbers
Integration with any CRM
Ability to scale (increase)
Ease of operating
Acceptable cost for initial installation and subsequent maintenance
The ultimate tool for efficient management of personnel, customer base, and sales.
The ERP SmartIT system is built on Odoo CRM. We can customize SmartIT CRM&ERP to meet your business needs. This robust tool supports comprehensive business management, suitable for small companies to global corporations. Simply register on our platform, select a tariff plan, and access high-quality business services.
Having a history of working with each client
Automation of business processes in enterprise
Provide up-to-date and visual analytical information
Ability to work with multiple tasks in one window
Integration with e-mail broadcast
Use of templates for corporate style, financial calculations and other information enterprise
An ideal tool for efficiently managing operators' work time and automating calls.
Simply register on our website and choose the best tariff plan to use the service. With Autodialer, client number dialing is fully automated. You can set up a calling base, and the program will independently initiate calls, opening customer information cards. This system helps you plan and achieve sales volume goals. Autodialer SmartIT enables you to automate your call center. The IVR voice menu allows clients to select information using phone buttons, boosting sales and call center productivity.
Monitoring information in real time
Possibility of mass calling with playback of recorded voice message
Ability to connect and listen to calls in real time
A convenient system for recording the work of operators and collecting statistics on their work< span class="ring-ask" title="Each action of the manager will be recorded and displayed in a convenient chart, every second will be counted.">
While searching for new telephony solutions, we chose the SmartIT system. Our call center's telephony server was configured and adapted, integrated with MS CRM, and enhanced with expanded voice menu functionality and several crucial updates. It's simple, convenient, and profitable!
We adopted SmartIT telephony based on a partner's recommendation and are very satisfied. Integrating it with Odoo CRM helped us streamline notifications, track task status changes, organize departmental workflows, and free employees from routine tasks. Highly recommended!
SmartIT service has elevated our automation to a new level. Integrating telephony with our MS CRM introduced new functionalities. The SmartIT solution unified our regional offices and consolidated all programs into a single corporate management system. Now, everything is under control.
| START | BUSINESS | CORPORATE | DIALER | |
|---|---|---|---|---|
| Included Internal Lines | 5 | 10 | 20 | 5 |
| Included External Lines | 2 | 4 | 8 | 2 |
| Number of Groups | 1 | 2 | 3 | 1 |
| One-Level Voice Menu | NO | YES | YES | NO |
| Two-Level Voice Menu | NO | NO | YES | NO |
| Conversation Record Storage (Days) | 40 | 80 | 120 | 40 |
| Free Telephony Consultations | YES | YES | YES | YES |
| Additional Technical Settings (Per Customer Specifications) USD/h | 20 | 16 | 12 | 20 |
| Technical Support | 9:00-18:00, Mon-Fri | 9:00-21:00, Mon-Fri | 24/7 | 9:00-18:00, Mon-Fri |
| Specialist On-Site Visits | NO* | NO* | YES* | YES* |
| Incident Support | 3 | 2 | 1 | 1 |
| Critical Issue Support | 6 | 3 | 1 | 1 |
| Consultation | 24 | 12 | 6 | 6 |
| Customer Equipment Monitoring (ICMP) | NO | YES | YES | YES |
| Service Transfer to Customer Equipment | NO | NO | YES | YES |
| Auto-Dialer Service Connection | NO | NO | NO | YES |
| Service Cost (USD) | 15 | 50 | 90 | 300 |
| Services Included | ASTERISK | ASTERISK | ASTERISK, ODOO | ASTERISK, ODOO, DIALER |
SmartIT has been serving the telecommunications market since 2005, delivering high-quality corporate communication services.
By continuously monitoring global market trends, we aim to offer cutting-edge solutions that ensure the communication level you need while providing maximum flexibility at affordable costs.
Oleksandr
a@it-smart.ca
+1 (647) 241-3879